Hospital Policies

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority which may result in longer wait times for your appointment, Walk-ins are welcome, but may have to wait longer to be seen. We strive to give everyone the best possible care and sometimes this may result in a delay to see you and your pet.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on leash while in the waiting area or exam room. If your dog has issues with other dogs, let us know and we can make special arrangements for your pet to come in and out. All cats must be in an appropriate cat carrier or on a leash.

Payment Policy

We require full payment at the time that services are performed. Payment is accepted by cash, Debit, Visa or Mastercard.